Privacy Policy

Last updated: August 2026

1. Information We Collect

At Cloud Crochet, your privacy is our priority. When you place an order via our WhatsApp checkout, we collect essential information required for order fulfillment and delivery. This includes:

• Your full name
• Your WhatsApp phone number
• Your delivery address

2. How We Use Your Information

The information we collect is strictly used to:

• Process and dispatch your crochet orders.
• Communicate with you regarding delivery times or custom piece details.
• Verify bank transfers for completed orders.

3. Data Protection and Sharing

We do not sell, rent, or trade your personal information. Since all orders are finalized over WhatsApp, the data you provide in our local cart is not stored on any external database or third-party server, other than your local browser (LocalStorage) to keep your cart active.

4. Data Retention

Your WhatsApp messages and order details will remain in our business chat history as a digital receipt of your purchase. You may request deletion of this chat history at any time.

5. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at hello@cloudcrochet.ly.